What is the role of the team of interpreters at Juaneda Hospitals?
Verbal communication is a fundamental aspect of mutual understanding. The mother tongue we know is the best tool to communicate with others and express ourselves.
At Juaneda Hospitals we are aware that there is a large community of foreigners in Mallorca - both residents and tourists - who often need medical assistance. Unfortunately, it is not always easy for them to find the right words when they need to express themselves in a language that is not their own. To explain their complaints, their discomfort or their fears and worries.
That's why at Juaneda Hospitals we have a wonderful, experienced and extensive team of interpreters to ensure that all our patients can express themselves easily, comfortably and clearly in their own language.
Our team of interpreters, made up of professionals of different nationalities fluent in different languages, do a commendable job. They accompany, facilitate and enable communication between our medical staff, the patient and his family. They are also responsible for carrying out important administrative work to facilitate bureaucratic procedures for all patients.
In many cases, their work has an intangible character, as they ensure the peace and safety of all patients. They look after their well-being and build bridges between patients and healthcare workers. They accompany them from the moment they arrive until they leave the hospital again. They provide them with everything they need and help them with the necessary paperwork for their admission or doctor's appointment, registration in emergencies or appointments with specialists, taking their medical history or the dreaded paperwork with insurance companies.
Juaneda Hospitals has interpreters for English, German, French, Russian, Dutch, Finnish, Swedish, Norwegian and Danish. We know not only the language, but also their culture and traditions, their worries and fears, and thanks to this knowledge we make your stay in Juaneda as pleasant as possible.
Managing your health in a foreign country is not always an easy task. However, we want you to feel at home in our Juaneda hospitals.
Juaneda, close to you.